Technical Manager
Oolu Energy
Lagos, Nigeria
3d ago
source : Fuzu

You will be responsible for all technical activities (non-IT) in multiple countries of operation and you will manage the entire team to carry out the tests, analyzes and repairs of domestic solar systems and their components as well as the training of teams.

This position will require periodic field visits and visits to other countries of operation to meet Oolu

customers and our office and field team for training and to pilot test new products and accessories.

MAIN DUTIES / RESPONSIBILITIES :

Technical / Team Management :

  • Plan and manage all technical activities in all countries;
  • Manage after-sales service with suppliers;
  • Develop standard procedures for installation and repairs;
  • Assist the Technical Director in the selection and testing of new products or solar systems by

    reviewing design specifications and functional requirements

  • Recommend technical changes to improve the efficiency and quality of solar products;
  • Provide technical guidance and support to installation and repair teams;
  • Provide consultation, advice and expert advice to management on technical matters related to

    systems or processes.

    Develop and implement a training program for field and office staff.

    Product Design and Development

    Develop and run market tests on new products (including components and accessories) that can

    meet the customers’ energy needs and functional requirements.

    Develop / Review design specifications & functional requirements, test run products and

  • recommend engineering or manufacturing changes;
  • Perform usage and life time stress tests, or cost reduction analysis;
  • Recommend technical design or process changes to improve efficiency, quality, or performance.

    Installation and Repairs

    Small scale (

    Develop standard procedures and quality or safety standards for installation and repairs

    Provide technical direction or support to installation and repair teams during installation, testing,

    system commissioning, repairs or performance monitoring

    Develop and implement a train-the-trainer program for technical installations and repairs

    Develop a technical problem resolution and escalation process

    Provide support to the Customer Care Agents in troubleshooting technical issues

    SKILLS & EXPERIENCE

    Qualifications : Degree (at least 5 years ) in Electrical Engineering, Solar Engineering or a related degree.

    Experience :

    Practical experience of at least 3 years in the repair and maintenance of electronic and solar

    equipment (SHS, TV, etc.)

    Inspecting Equipment, Structures, or Material to identify the cause of errors or other problems or

    defects

    Documenting / Recording Information Entering, transcribing, recording, storing, or maintaining

    information in written or electronic / magnetic form

    Ability to provide consultation, guidance and expert advice to management and other groups on

    technical, systems or process-related issues / topics.Ability to manage and form a team

    Ability to analyze and process data / information (knowledge of excel or google sheet)

    Ability to analyze new and complex technical problems and propose solutions

    Capacity to train others

    Ability and willingness to travel for field visits is critical and to work on-call during off shift hours

    Think Creatively and be Proactive!

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