You will be responsible for all technical activities (non-IT) in multiple countries of operation and you will manage the entire team to carry out the tests, analyzes and repairs of domestic solar systems and their components as well as the training of teams.
This position will require periodic field visits and visits to other countries of operation to meet Oolu
customers and our office and field team for training and to pilot test new products and accessories.
MAIN DUTIES / RESPONSIBILITIES :
Technical / Team Management :
Assist the Technical Director in the selection and testing of new products or solar systems by
reviewing design specifications and functional requirements
Provide consultation, advice and expert advice to management on technical matters related to
systems or processes.
Develop and implement a training program for field and office staff.
Product Design and Development
Develop and run market tests on new products (including components and accessories) that can
meet the customers’ energy needs and functional requirements.
Develop / Review design specifications & functional requirements, test run products and
Recommend technical design or process changes to improve efficiency, quality, or performance.
Installation and Repairs
Small scale (
Develop standard procedures and quality or safety standards for installation and repairs
Provide technical direction or support to installation and repair teams during installation, testing,
system commissioning, repairs or performance monitoring
Develop and implement a train-the-trainer program for technical installations and repairs
Develop a technical problem resolution and escalation process
Provide support to the Customer Care Agents in troubleshooting technical issues
SKILLS & EXPERIENCE
Qualifications : Degree (at least 5 years ) in Electrical Engineering, Solar Engineering or a related degree.
Practical experience of at least 3 years in the repair and maintenance of electronic and solar
equipment (SHS, TV, etc.)
Inspecting Equipment, Structures, or Material to identify the cause of errors or other problems or
Documenting / Recording Information Entering, transcribing, recording, storing, or maintaining
information in written or electronic / magnetic form
Ability to provide consultation, guidance and expert advice to management and other groups on
technical, systems or process-related issues / topics.Ability to manage and form a team
Ability to analyze and process data / information (knowledge of excel or google sheet)
Ability to analyze new and complex technical problems and propose solutions
Capacity to train others
Ability and willingness to travel for field visits is critical and to work on-call during off shift hours
Think Creatively and be Proactive!