Duties and Responsibilities
Plan, create and deliver training in person for our teams and supporting content for our learning management systemCollaborate with the training and development team to ensure success of any training completed and update where necessaryIdentify, train, manage and develop client facing technical leadsMeet with engineers weekly, review what works well and what needs improvementWork with operations manager for project needs, new implementations, and on team training, and new hire / selectionWork with our team towards Microsoft certifications, develop additional content creation for our engineersCompile entry level, technology lead feedback on current processesSupport talent acquisition and operational leaders to select and interview new team members
What we’re looking for :
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
Fluency in English (written and spoken) is a given, as is a can do’ attitude and a thirst to learn and develop professional and soft skills.
Office 365 knowledge Deep knowledge and proficiency of Microsoft Exchange and its interaction with Active Directory and a desire to share that knowledge with othersExtensive knowledge of Office -
specifically as it relates to Skype for Business, mobile suites, and One DriveStrong relationship management A collaborative nature and act as a technical advisor in strategic committeesClear communicator Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skillsEffective business management An ability to undertake root cause analysis.
You will be a logical thinker and use relevant data to find trends, problem characteristics and solve
Method of Application
Interested and qualified? Go to to apply
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