Employee Relations Advisor
Fidelity International
Hong
2d ago

About the opportunity

Department Description

Human Resources at Fidelity supports the business to ensure the effective management and development of the talent in our organisation.

This involves having oversight of all aspects of human capital management, which includes a number of areas of expertise working collaboratively - talent acquisition, talent management and development, compensation and benefits, employee relations and HR business partnering, as well as change management.

The Employee Relations team is newly created and sits within the HR Business Partnering Corporate Enablers function. This new global team will be responsible for ER case management, ER capability uplift and ER MI and reporting.

Purpose of the Role

The purpose of the Employee Relations Advisor is to manage complex ER cases across Asia. Working closely with the HR Business Partners and Fidelity’s in-house employment legal team, the role will be expected to provide support for complex ER cases and early planning, design, and implementation of complex and large change / transformation programmes.

The successful candidate will be expected to work in conjunction with their counterpart based in UK as well as Group Employment Legal Services, to identify common themes and trends arising in the Employee Relations space, using these insights to inform and drive enhancements in ER policy, procedure, MI, reporting, and capability.

The team’s primary stakeholders are the HR Business Partners, Group Employment Legal Services and business stakeholders. A key purpose of this role is to work collaboratively across these groups to create seamless Employee Relations delivery.

The role will require significant collaboration with other teams within the broader HR function.

Key Responsibilities

  • Complex ER case management support and ER advice, and guidance to managers : Managing end to end complex employee relations cases across all functions within Fidelity (APAC) including but not limited to disciplinary, grievance, appeal cases, bullying, harassment and discrimination complaintsWorking collaboratively with Fidelity’s in-house employment legal team to deliver effective advice and guidance on individual casesEngaging with managers promptly to address issues in a timely manner and assist in developing employee communications plans where appropriate
  • Change support - early planning, design and implementation of complex and large change and transformation programmesPartnering with Heads of HR, HRBPs and Fidelity’s in-house employment legal team as required, in the design and delivery of people related change activity such as reorganisation or transition of activities within the APAC region
  • Management InformationIn partnership with COI and the Group Employment Legal Services team, produce regular, accurate, meaningful, and actionable MI data on employee relations mattersUsing data to observe any trends, consider root causes and appropriate actions to be taken
  • Consistency of Process and ApproachesCollaborating with the Group Employment Legal Services team to input into creation, review and implementation of relevant standards and policiesWorking with the Group Employment Legal Services team, Heads of HR and HRBPs to encourage consistency of approach, in terms of managing employee relationsConsidering automation and efficiency where appropriate and / or necessary
  • ER capability upliftLeverage centralised view to identify common themes / trends to drive enhancements in capability, identify training opportunities, coaching and support for people managers and HRBPsSupporting and creating training material and delivery of information in partnership with other centres of expertise, including Fidelity’s in-house employment legal team
  • ProjectsWorking with the Group Employment Legal Services team to review case management systems
  • Experience and Qualifications Required

  • Extensive experience of managing employee relations cases including investigation
  • Proven knowledge of employee relations best practice and the legal and regulatory context in which employee relations cases occur fair employment practices etc
  • Proven experience in navigating and building strong relationships and credibility at all levels across regions and functions with managers and senior leaders
  • The ability to inspire confidence, influence and challenge stakeholders based on integrity, objectivity and fairness is key
  • Highly collegiate, ability to work well with colleagues across the range of centres of expertise, sharing ideas and building on best practice, with proven ability to leverage their domain experience and capabilities
  • Experience of working in a global matrixed organisation is preferable
  • About you

    About Fidelity International

    We’ve been helping our clients plan and save for the futures they want for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to 2.

    5 million clients everyone from central banks and financial institutions to wealth managers and private individuals. We think generationally and look to the long term.

    And today, building on the security of private ownership and our strong sense of purpose, we’re growing our business like never before.

    What it’s like to work here.

    In our welcoming, caring culture, you’ll feel valued, trusted and free to express yourself. We recognise the value of inclusion and diversity in culture, in thought and in experience.

    With this in mind, please let us know if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

    As well as a clear commitment to inclusion, we offer real flexibility about where, when and how you work. It’s an approach we call dynamic working’, and you’ll find it brings the very best out in you.

    Getting started

    For more about who we are, how we work and the part you could play in both our progress and our future, visit .

    Or, if you’re feeling inspired, start your journey with us right now.

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