Title : Sales Account Manager Location : Lagos MainOne Cable
Department : Commercial
Type : Permanent
View MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.
MainOne Cable’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business.
A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.
Identify new business opportunities, initiate business development activities, develop and manage key relationships
Serve as the lead customer contact for all account management matters (technical and business issues) to ensure customer satisfaction
Support Head of Unit to manage and execute business development strategy and implement tactical plans to help meet sales and revenue targets
Use existing relationships with partners and customers to generate new business opportunities
Build and maintain a strong sales pipeline / account planning
Proper analytics, reporting of sales forecast and key account metrics
Clearly communicate the progress on sales initiatives to internal stakeholders
Collaborate with Marketing and Head of unit to identify product offerings and features beneficial to the assigned territory
Assist with customer requests and issue escalations as needed
Manage contract milestones for extension and renewal of contracts
Keep up to date with the Asian market and provide business intelligence as required.
Qualifications, Skills & Competencies
Bachelor’s degree in any discipline preferably Business Management or related field
Excellent listening and presentation abilities
Strong verbal and written communication skills
Market insight and Research skills
Analytical thinking and problem solving skills
High learning agility and ability to operate effectively in a challenging / fast paced environment
Excellent networking skills.
Demands of the
Customer focused mindset
Proven credibility and experience as an account manager or key account manager for APAC business
Ability to identify, negotiate and close deals
Experienced with CRM tool-Salesforce and MS Office
Ability to handle multiple account management projects at a time while maintaining sharp attention to details
Ability to communicate and influence key stakeholders at all levels
Result oriented and team player who has ability to collaborate across multiple functions and stakeholders
Ability to travel and meet existing / potential partners
Asian experience or language / cultural exposure.