Tasks and Responsibilities
To manage recovery of overdue payments from customers by reaching out and Acting as the liaison between creditors and customers and manages overdue accounts
Ability to hit set target by collecting overdue loans and acts as the liaison between creditors and customers
Follows-up delinquent accounts, updates and maintains accurate records
Perform other assigned duties necessary to support the portfolio weekly
Self-driven to consistently hitting weekly / monthly target
Give an accurate report on customers reached out to weekly on reason for delinquency
Speak and persuade customers to pay amounts due using available repayment methods
The successful candidates should have the following minimum essential skills, knowledge and experiences in order to be considered at first shortlisting stage :
Excellent spoken and written English
Ability to prioritize and manage multiple responsibilities
A good negotiator
Solid team player who thrives on working in a fast-paced environment.
Possesses a moderate understanding of general aspects of the job.
Strong attention to detail and goal oriented
Being Persuasive to get commitment from the debtors