Fina Trust Microfinance Bank's job vacancy, Career and Recruitment
Job title : Relationship Officer jobs in Lagos Job Location : Lagos Deadline : March 31, 2022
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We are looking for a Relationship Officer to build and preserve trusting relationships with our customers. We Ûªll rely on you to find ways to outperform our competition and maintain our company Ûªs positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of the market
Proven experience as a Relationship Officer
Knowledge of customer relationship management (CRM) practices
Experience in sales is preferred
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Minimum of OND in any field
Banking jobs in Nigeria *Banking jobs in Lagos *Relationship Officer in Lagos