Technical Officer
Lagos, Lagos, Nigeria
21h ago

Job Description

  • Prepare and follow a general maintenance schedule.
  • Advise managers on cost-effective ways to perform maintenance and repairs
  • Keep a maintenance record and file documents, invoices, and instruction manuals.
  • Keep an inventory of maintenance tools, materials, and parts.
  • Report urgent maintenance and repair tasks to management for approval.
  • Proactively perform structural maintenance and keep grounds neat.
  • Diagnose equipment malfunctions and perform repairs.
  • Obtain approval for the purchase of maintenance tools, materials, or replacement parts.
  • Supervise the maintenance team.
  • Follow prescribed safety regulations at all times.
  • Participates in team activities which support services to the ITS customer; provides routine feedback to service desk staff in the form of KPI’s, SLA’s and help desk best practices.
  • Follow approved escalation procedure and ensure approved change management processes are followed with effective participation in the final approval of the go-live functionality of any new applications, products, enquiries, versions (forms).
  • Assist the project team as a stakeholder of systems to provide input on project development
  • Develop and enhance Service Level Agreements (SLA) for all functions performed with internal or external customers.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.


  • BSc degree in IT, Computer Science, Engineering or related disciplines
  • Proficiency in working with budgets and advising on maintenance and repair costs.
  • 3+ Experience in related role (payment solution-POS)
  • Ability to supervise a maintenance team.
  • Knowledge of applicable safety regulations.
  • Prior experience in systems engineering role within banking and finance industry
  • Excellent communication skills, strong time management and organizational skills
  • Excellent project management skills
  • Proficient written and oral communication skills
  • Excellent customer service skills
  • Additional Information

    Application deadline is July 20th 2022

    Only shortlisted candidates will be contacted

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