IT Support Intern (NYSC) Vacancy at a Leading Law Firm
a Leading Law Firm
Abuya, Nigeria
5d ago
source : MyJobNigeria

INTRODUCTION : -

IT Support Intern (NYSC) job opportunity is available at a Leading Law Firm for individuals who possess relevant qualifications.

Job Description

  • The IT Support Intern will be responsible for providing assistance with installation, monitoring and maintaining computer / web systems, tools and networks.
  • S / he would be responsible for connecting, running, configuring and maintaining computer and online systems, diagnosing hardware and software faults and solving technical, internet and application problems.
  • The intern must have excellent problem-solving skills to diagnose, evaluate and resolve simple problems and escalate complex cases to the IT Manager.
  • The intern will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
  • This position will support multiple platforms including desktops, laptops, mobile devices, and videoconferencing equipment.
  • DUTIES AND RESPONSIBILITIES : -

  • Responding to technical support requests / queries.
  • Identifying the nature of and resolving the hardware, software, or networking issue.
  • Installing new hardware systems, software upgrades, or networking cables.
  • Providing minor technical or operational training.
  • Completing IT support logs.
  • DESIRED EXPERIENCE & QUALIFICATION : -

  • A Bachelor’s Degree in Computer Science, Engineering or any closely related field.
  • Deep interest in IT applications, support and networking
  • Good knowledge of technical requirements of various software applications.
  • Key Skills :

  • Windows server administration and active directory management.
  • Hardware troubleshooting (printers, laptops etc.).
  • Software troubleshooting and support.
  • Network administration.
  • Office365 administration.
  • Excellent problem-solving skills.
  • Superb analytical skills.
  • A positive, can-do attitude and willingness to get the job done.
  • Proactive, motivated, and possess poise and self-confidence.
  • Intellectually curious.
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