Process Manager
Abuja, Federal Capital Territory, Nigeria
14h ago

He / she will ensure the efficiency of business operations and create and implement changes or improvements as needed. He / she will be responsible to generate documentation of existing processes and improvements, forecast expected results of process changes, analyze implemented changes and make further adjustments to workflow, schedules or other processes as required.

  • Identify and create a business process, which is a formalized set of tasks and activities that helps accomplish specific business objectives
  • Discern between a business process and a series of steps captured on a flow chart to determine if they consist of a simple series of activities or an actual business process steps to increase productivity, reduce costs, improve time management or make needed changes to other aspects of the business.
  • Writing documents that explain changes and how to implement them, e.g. write step-by-step instructions on how to change processes in a way that all those involved in the process can understand.
  • Oversee the process improvement implementation by working with managers, team members and other employees to ensure that the plan is clear and can be applied quickly and efficiently.
  • Monitor and assess various processes to ensure that they are producing the desired outcomes. Make changes to steps in each process as needed to adjust improvements to reflect better results in production, cost reduction and other targeted outcomes.
  • Ensure that all employees are familiar with relevant procedural changes and oversee the training of staff and creation of documents addressing new procedures and policies.
  • Requirements :

  • Bachelor's degree in business management, project management, or in a related field.
  • A Master's degree in business administration will be advantageous.
  • At least two years' experience in business process management in a related industry.
  • Proficiency in business management software, such as and ProWorkflow.
  • Exceptional leadership, collaboration, and communication skills.
  • Superb recordkeeping, time management, and organizational skills.
  • Advanced analytical and problem-solving skills.
  • Skills

  • Strong written and Oral communication
  • Organizational skills
  • Detail-oriented problem-solvers who are able to employ leadership.
  • Critical thinking and time management skills and can work effectively both independently and in teams.
  • Knowledge of diverse business processes in a wide range of industries.
  • Develop and design documents including training manuals, process outlines, flowcharts and implementation procedures.
  • Monitor internal controls and make recommendations as needed.
  • Coordinate teams and train staff.
  • Reduce process errors, improve process results and save costs.
  • Note : Our preference is on First class or at least second-class upper division.

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