ICT Assistant - Action Against Hunger
Action Against Hunger
5d ago
source : BetaJob

Objective 1

Server, Energy and Network Management :

Tasks & Responsibilities

  • Shall support the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users for Damaturu office.
  • Shall archive and keep in safe location all old files on the server and some relevant users’ data
  • Shall support the ICT Officer in the delivery of energy backup system (inverter, UPS) for the ICT equipment for Damaturu, Bade, Potiskum and the sub-bases
  • Shall be Local Area Network administrator for Bade and Potiskum offices and monitor users’ access to the Network and all its resources
  • Objective 2

    Radio, CCTV and Trader / ODK Devices Management :

    Tasks & Responsibilities

  • Shall support the ICT officer to ensure smooth operation of all HF / VHF radios for the base
  • Shall with the ICT Officer provide technical advice on CCTV operations to the base security manager whenever the needs arise
  • Supports the M&E team to ensure effective use / function of the ODK phones, cash transfer and traders’ devices.
  • Shall support the ICT Officer to resolve all ICT related problems with the ODK phones, cash transfer devices and traders’ devices are attended to within the shortest possible time.
  • Objective 3

    Data Security and Software Management :

    Tasks & Responsibilities

  • Shall carry out weekly data backup followup for Damaturu office and ensure that backup is done for all the sub-bases at regular times
  • Shall ensure that recommended anti-virus is installed on all the computers in the base and regularly updated
  • Shall in collaboration with the ICT Officer ensure that all network resources (server, network drives, switches, routers, printers) are installed in a safe and well ventilated locations
  • Objective 4

    Equipment Management :

    Tasks & Responsibilities

  • Shall ensure that all staff have required equipment for the delivery of their roles
  • Manages the base equipment list by regularly updating the list with new equipment
  • Ensures that all users complete Equipment Temporary Allocation Form and well documented
  • Makes sure that all new equipment labels are checked and allocated appropriately
  • Ensures that all equipment assigned to leavers are returned and equipment list updated accordingly
  • Objective 5

    Communication Service and Subscription Management :

    Tasks & Responsibilities

  • Shall ensure stability of internet service for the base and the sub-base and when necessary provide internet service for individual staff who may not be within the office location for official reasons at some point.
  • Shall continuously monitor the performance of all internet service and effective use of the internet bandwidth for Monguno and Damasak.
  • Shall query any individual for abuse of any of the communication means (Internet, GSM, Thuraya and Radio) and report same to the ICT Officer for consistent abuse.
  • Internal & External Relationship

    Internal :

  • Logistics Manager : hierarchical relationship technical support exchange of information, collaboration on planning and all base matters
  • ICT Manager : Technical support
  • ICT Officer : Direct Line Manager
  • Logistics Officer : Collaboration on daily tasks
  • Others Programme Managers : Exchange of information and coordination (integrated approach)
  • External :

  • Local governmental and non-governmental partners : exchange of information, coordination,
  • Local suppliers : exchange of information, coordination, influence on choice of technical options
  • Local representatives of international aid organisations : exchange of information
  • Qualifications

  • Bachelor’s degree / Higher National Diploma in Information Technology / Engineering; Telecommunications, Computer Science or related courses.
  • Skills & Experience :

    Essential :

  • Minimum 1 year experience in the ICT sector.
  • Professional IT certificates such as MCP, MCSA, MCSE, CISCO are preferable.
  • Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
  • Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
  • Fluency in English
  • Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
  • Capacity for analysis, synthesis and reporting of large amounts of information
  • Willingness to travel to field sites
  • Preferred :

  • Previous experience working for NGOs an asset, particularly international and / or health related NGOs
  • Fluency in one or more National / regional languages an asset.
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