Key Account Manager (TechStar)

Squad

Victoria Island, LA, ng

3d ago

Job Description

As a Key Accounts Manager, you will be entrusted with a portfolio of some of our fastest-growing customers form the Fintechs, Agency Banking, Sports Gaming, and other companies that are technology driven.

Your primary responsibility will be to scale and maintain the business of these companies, while helping them meet their most important business objectives.

You will own some of our most important customer relationships, and lead both day-to-day conversations as well as high level strategic discussions.

To best support your portfolio of assigned companies, youll need a deep understanding of their specific business needs as well as their broader industry.

Job Duties and Responsibilities :

Represent the voice of the customer within the company

Build long-term relationships with your contacts in the Fintechs, Agency Banking, Sports Gaming, and other companies that are technology driven, and help them understand how to best leverage our powerful product suite to meet their business objectives

Develop account plans for winning and expanding business within your portfolio of accounts

Upsell the company suite of products to your portfolio of accounts

Analyse internal and external datasets to gain insights for various uses

Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies

Represent the company at industry events, fairs, webinars, and demos

Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development

Requirements

Bachelor’s degree or equivalent in Business, Marketing / Sales, or a related technical field from an accredited university

2-4 years in a customer-facing role

Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers businesses

Have an aptitude for identifying upsell opportunities, and closing them

You are a strong communicator : you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences.

Have experience in a client-facing role, preferably at a technology company, with a track record of top performance

You can analyze large amounts of data, identify useful patterns, and make recommendations based on your observations

You are perceptive and a fast learner : you’re able to quickly understand the technology that powers and able to leverage your understanding to help customers achieve their goals.

A Key Accounts Manager understands the company’s product better than anyone else at the company

Experience in a payment company is preferred but not required

Requirements

Bachelor’s degree or equivalent in Business, Marketing / Sales, or a related technical field from an accredited university 2-4 years in a customer-facing role Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customers' businesses Have an aptitude for identifying upsell opportunities, and closing them You are a strong communicator : you can write and speak clearly and compellingly, and understand how to explain complex issues to different audiences Have experience in a client-facing role, preferably at a technology company, with a track record of top performance You are able to analyze large amounts of data, identify useful patterns, and make recommendations based on your observations You are perceptive and a fast learner : you’re able to quickly understand the technology that powers and able to leverage your understanding to help customers achieve their goals.

A Key Accounts Manager understands the company’s product better than anyone else at the company Experience in a payment company is preferred but not required

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