graduate trainee
Heritage Bank Ibadan
Ibadan, Oyo, Nigeria
2d ago
source : Fidanto

Our client Etisalats vision is to have a world where people s reach is not limited by matter or distance a world where people will effortlessly stay in touch with family and friends a world where businesses of all sizes can reach new markets without the limitations of distance and travel br br Etisalat Nigeria is recruiting to fill the below position of br br Job Title Retail Advisor Experience Centre br br Job Summary br Sell and market EMTS products in assigned experience centre while providing consistent and quality service br br Principal Functions br br Create an outstanding buying experience for the customer br Create a professional buying atmosphere br Greet all customers in a professional friendly and timely manner as well as directing customer inquiries br Assess and profile customer needs with aim to proffer the appropriate product or service br Problem solve issues in a timely manner br Perform all direct sales of EMTSs products to end users customers in assigned experience centre br Organise and participate in product education demonstrations promotions and activations br Report findings on customer related market intelligence acquired in the course of sales activities to the Experience Centre Manager for scalation as required br Proactively gather current customer data information and regularly update customer database to ensure reliability and accuracy br Log and address customer complaints escalate appropriate issues and follow 45 up with relevant personnel to ensure proper resolution br Participate in marketing efforts to harness new sales opportunities including but not limited to outbound calling and promoting the brand inside and outside the store retail location br Assist with cash handling and deposits as governed by operations control standards br Assist with inventory counts as needed br Assist in maintaining store appearance back room restrooms and individual work area according to the retail store standards br Receive and process all payments and provide the customer with additional information as required br Attend team meetings as required br Prepare compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager br Perform any other duties or functions as assigned by the Experience Centre Manager br br Educational Requirements br br First degree or its equivalent in a relevant discipline br br Experience Skills amp Competencies br br Minimum of one 1 year post NYSC work experience br br br br Method of Application br use the button

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