Head, Technology Shared Service
Stanbic IBTC
lagos, NG
4d ago
source : Mrjobsnaija

Stanbic IBTC's job vacancy, Career and Recruitment

Job title : Head, Technology Shared Service jobs in Lagos Job Location : Lagos Deadline : May 29, 2022

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  • Job Purpose

  • The primary objective of Technology Shared Service is to provide the disciplines that ensure the collective effort and output of the Technology organisation translates solely to sustainable high-quality Technology services that help to achieve the Stanbic IBTC Bank's business objectives.
  • Key Responsibilites

  • Drive the formulation and delivery of Technology Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria's business strategies
  • Lead Business Management function in support of the Head, Technology & Operations of Stanbic IBTC Nigeria
  • Oversee reports and presentations on Technology performance
  • Oversee Technology Business Control team
  • Identify, report and resolve financial risks and issues
  • Manage manpower resources for the Technology Department of Stanbic IBTC Nigeria in collaboration with People and Culture
  • Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design
  • Benchmark service levels against other banks with a view to improving our services.
  • Qualifications

  • First Degree
  • Minimum of 10 years post qualification experience in Technology Service Management
  • Minimum of 5 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes
  • Minimum of 5 years experience in project delivery
  • Technology Infrastructure Library (ITIL) / IT Service Management qualification
  • Project Management Certification.
  • ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Lagos *Head, Technology Shared Service in Lagos
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