Stanbic IBTC's job vacancy, Career and Recruitment
Job title : Head, Technology Shared Service jobs in Lagos Job Location : Lagos Deadline : May 29, 2022
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Job Purpose
The primary objective of Technology Shared Service is to provide the disciplines that ensure the collective effort and output of the Technology organisation translates solely to sustainable high-quality Technology services that help to achieve the Stanbic IBTC Bank's business objectives.
Key Responsibilites
Drive the formulation and delivery of Technology Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria's business strategies
Lead Business Management function in support of the Head, Technology & Operations of Stanbic IBTC Nigeria
Oversee reports and presentations on Technology performance
Oversee Technology Business Control team
Identify, report and resolve financial risks and issues
Manage manpower resources for the Technology Department of Stanbic IBTC Nigeria in collaboration with People and Culture
Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design
Benchmark service levels against other banks with a view to improving our services.
Qualifications
First Degree
Minimum of 10 years post qualification experience in Technology Service Management
Minimum of 5 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes
Minimum of 5 years experience in project delivery
Technology Infrastructure Library (ITIL) / IT Service Management qualification
Project Management Certification.
ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Lagos *Head, Technology Shared Service in Lagos 
