Customer Experience Officer
God is Good Motors (GIGM)
Port Harcourt, Nigeria
19h ago
source : NGRJobs

Job Description

  • Make or update travel reservation(s) for walk in guest using the online booking system.
  • Create and maintain Guests / reservation records.
  • Resolve service matters in-person or virtually.
  • Forward booking / traveling reschedule requests to the concerned unit.
  • Announce arrival and departure information using the public address system.
  • Assist with Guests’ luggage check in.
  • Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
  • Adhere to all company policies and promote brand Goodwill.
  • Promote / Cross sell the GIGM online booking app and other Company products & services.
  • Assist Guests that require special assistance to board or depart conveyance.
  • Requirements

  • B.Sc / HND (2.2 / Lower Credit) from an accredited / reputable tertiary Institution.
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