Operations Lead - LifeBank
LifeBank
Lagos
3d ago
source : BetaJob

Position Description

  • The Operations Lead will be responsible for the day-to-day operations of LifeBank.
  • S / he will be expected to provide oversight to the fulfilment team and ensure LifeBank products are delivered faster and in the right condition.
  • Key Responsibilities

  • Provide oversight of the fulfillment and customer service units.
  • Establish priorities and sequences for the ordering, processing and dispatching of customer requests.
  • Develop, implement and monitor local processes that are necessary to meet transportation and supply services requirements.
  • Plan and organize tasks and resources to achieve strategic goals and objectives.
  • Improve operational systems, processes and policies in alignment with the company’s mission - specifically, support better management reporting, information flow, business process and organizational planning.
  • Review operating reports and resolve operational, and maintenance problems to ensure minimum costs and prevent operational delays.
  • Monitor, develop and revise standard operational procedures and work practices in accordance with regulatory and organizational standards.
  • Help analyze current operations and make recommendations on ways to improve.
  • Perform other managerial duties as assigned.
  • Manage supplier relationships.
  • Fully automate fulfillment process.
  • Requirements

  • B.Sc or M.Sc in Business Management, Operations Management, Project Management or Science-related course
  • Experience :

  • 3 - 5 years similar experience in leadership level in the healthcare, logistics, pharmaceutical or medical device industries.
  • Skills and Abilities :

  • Ability to multitask
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Good written and verbal communication skills
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good leadership, stress and time management skills.
  • Personal Attributes :

  • Have a deep desire to work in the start-up industry
  • Technology industry awareness
  • Highly organized and detailed
  • Passion for people
  • Very tech-savvy and knowledgeable of current trends
  • Loves to fix things.
  • Work Environment :

  • Work in the office
  • Required to work overtime, on weekends
  • Will be required to travel
  • Reporting Relationships.
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