Leisure Travel Consultant
Bon Voyage Travel
Victoria Island, Lagos, Nigeria
17d ago

Description

This position will handle leisure travel requests made by clients

DUTIES

  • Greeting customers face to face and over the phone
  • Dealing with enquires via telephone or email
  • Attending to a wide variety of worldwide itineraries.
  • Air reservation, ticketing, reissues and refund requests.
  • Selling additional products and services
  • Hotel Reservations
  • Advising clients on international visas needed / cancellation / change fees.
  • Making complex bookings
  • KNOWLEDGE AND SKILLS

  • Passion for Travel
  • Strong GDS skills (preferably Galileo) Reissues refund processing and complex bookings
  • Premier sales acumen and ability to pursue sales through innovative marketing,
  • Good computer and Internet skills.
  • Strong relational and communication skills.
  • Strong oral, writing, negotiation and networking skills
  • Good interpersonal skills and telephone manner.
  • Be able to gain customer trust and close bookings immediately.
  • Being detailed orientated
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