Position : Glover Specialist
About Glovo
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.
We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.
It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example : she / her / hers, he / him / his, they / them / theirs, etc).
Your Work-life Opportunity
Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
Be a Part Of a Team Where You Will
Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city
Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
Be responsible for all documentation and contracts of Glovers in the city
Be there for the Glovers when they need support
Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
Communicate effectively with the local Operations Manager on customer support processes and operations
Improve processes on behalf of Glovers through projects (when necessary)
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Required profile for job ad : Glover Specialist
You Have
Have previous experience in on-demand fleet management
Good communicator with ability and agility to solve problems
Being highly motivated to work for a fast-growing startup
Basic Excel and Data Interpretation Skills
Enjoy learning and adapting to new technologies
Have initiative, be proactive and autonomous - Glovo is also yours!
Have good energy and like what you do, even on bad days
University degree
Fluent in English
An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Experience Our Glovo Life Benefits
Enticing equity plan (if applicable)
Top-notch private health insurance
Monthly Glovo credit to spend on our restaurant products!
Flexible time off (take the time you need) and hybrid working model (own your time)
Enhanced parental leave including nursery support!
External learning budget
What You’ll Find When Working At Glovo
Gas : Driven to deliver quality results quickly
Good Vibes : Bring positivity and communicate openly
Stay Humble : Self-aware and open to learning
Care : Uplift people and the planet
Glownership : Act as proud owners
High Bar : Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes.
Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.
Job criteria for job ad : Glover Specialist
