Telecollections Manager - OTP Internet Technology
OTP Internet Technology
5d ago
source : BetaJob

Job Details

Location : Ikeja, Lagos

Employment Type : Full-time

Job Responsibilities

  • Oversee the business' financial collections department
  • Supervise collections team to ensure all loan repayments are made in a timely fashion
  • Be involved in interviews for new members of the collections team
  • Train and retrain new collections team members
  • Performance management and evaluation of the collections team
  • Ensure that all company policies regarding loans collections are adhered to by the collections team
  • Negotiate loan repayment plans where necessary
  • Minimize the company's financial losses from bad loans
  • Report the collection department's progress and statistics
  • Present collections performance information to management or their department to highlight trends or achievements.
  • Handle escalated delinquent accounts
  • Motivate staff accordingly
  • Job Specification

  • A degree in a related field with minimum second class lower grade; A master's degree is a plus
  • Minimum four years of progressive work experience in a similar role, with at least one on a managerial or supervisory level in a closely related fin-tech loan company.
  • Strong leadership skills
  • Knowledge of high volume collections, credit authorization, and billing procedures and practice
  • Highly proficient in computer software programs such as word processors, spreadsheet programs and database systems
  • Strong data analysis and arithmetic skills
  • Salary

    N200,000 - N400,000 / Month

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