Female Customer Service / Media Rep
Makintouch Consulting
Lagos, Nigeria
1d ago
source : Fuzu

WHAT YOU WILL DO AS OUR CORPORATE COMMUNICATIONS

Call Contact Management.

Online Media promotions.

Career Counsellors.

Conference Management.

It involves the selling of our services through the telephone. You will reach potential and

existing customers directly by phone to encourage them to buy our company's offers.

You will receive calls from prospective and existing customers while also calling leads

to generate sales.

You are required to be patient, persuasive, and persistent. You need exceptional

communication and phone skills, typing experience, and the ability to thrive in an office environment working with a team.

Your primary goal is to build repeat business through excellent customer relations. You will be contacting customers to promote offers or to set up appointments to support field sales representatives.

You will be required to make fun videos that will be used to promote new and existing

products.

Calling existing and potential customers to persuade them to purchase our products and services.

Accurately record details of customers’ purchase orders.

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to make a skit, reels / and fun videos that will help drive sales.

Respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continuously meeting and surpassing daily and monthly targets concerning call volume and sales.

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