Front Desk Officer (Female) - WorkCity
WorkCity Africa
Lagos
2d ago
source : BetaJob

Job Description

  • We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance.
  • You will be the 'face' of the company for all visitors and will be responsible for the first impression we make.
  • The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
  • You should be able to deal with complaints and give accurate information.
  • A customer-oriented approach is essential.
  • The goal is to make guests and visitors feel comfortable and valued while on our premises.
  • Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet andwelcome guest
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receiveletters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned
  • Requirements

  • Bachelor Degree, HND
  • Minimum of 0 - 1 year work experience.
  • Proven experience as front desk representative
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
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