Head, System Operations
Global Accelerex Limited
Lagos, NG
5d ago
source : Ngcareers Ltd

Job Requirements

Min Required Experience :

Min Qualification : Bachelor's Degree / HND

Desired Courses : Not Specified

Other Requirements : Education :

Education :

  • First Degree, with related professional qualification. MBA will be an added advantage.
  • Certified Microsoft Certified System Engineer and / or CCNA / comparable certification
  • Experience :

  • Minimum of 7 years experience, at least 5 of which must be at managerial level in a Bank or financial institution managing an ITIL framework based operations support team.
  • Hands on experience in managing SLAs under a 24x7 service operations
  • Knowledge :

  • Excellent knowledge of the industry and of competition
  • Good knowledge of economic and market environment
  • Strong product knowledge
  • Computer knowledge and IT proficiency
  • Business development / product Manager experience.
  • Skills / Competencies :

  • Strategic thinking and management
  • Good managerial & leadership skills
  • Clearing / Transaction Processing & Settlement
  • Risk Control & Governance
  • Marketing / Sales
  • Business / Product Development
  • Channel Management
  • Customer Relationship Management
  • Client Industry Knowledge
  • Budget Planning & Control
  • Financial Accounting
  • Data Gathering and Analysis
  • Cost Optimization
  • Process Improvement
  • Project Management
  • Business / Operational Strategy
  • Negotiation Skills
  • Stress Tolerance / Performance Under Pressure / Resilience
  • Coaching / influencing and supervisory disposition.
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