System Administrator
The Elevation Church
Lagos, Lagos, NG
3d ago

Key Deliverables

Systems and Network Administration

  • Installing and configuring server architecture, and networks
  • Manage and support hosted network servers and cloud technology tools.
  • Set up accounts and server workstations
  • Monitor system performance and troubleshooting issues and outages.
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and models.
  • Develop expertise to train staff on ERP.
  • Server maintenance
  • Monitor user backup.
  • Availability on non-working days e.g. Sundays and Special events days.
  • Support Services

  • Serve as the 2nd-Level for technical support.
  • Perform remote support and maintain hosted platforms.
  • Record events, problems, and resolutions
  • Direct Support for ERP Solution
  • Technology Hub Operations Management

  • Active participation in preparing tools for coordinating and operating a technology hub.
  • Reporting

  • Running and sharing regular systems usage report to IT Manager and CTO.
  • Skills and Knowledge

    Educational Qualification

  • A Bachelor's degree in Computer Science or related field.
  • Relevant Experience (3 to 4 years)

  • Maintain infrastructure and security systems
  • Storage SAN / NAS
  • Automation tools
  • Scripting experience (PowerShell / Bash / Shell)
  • Experience of working as ERP solution administrator would be advantageous however training will be provided
  • Experience of working on technical support helpdesks
  • Experience of technical user support including excellent problem-solving skills
  • Demonstrable experience working as a technical administrator or cloud Architect
  • Strong communication and interpersonal skills, ability to listen and interpret requirements with technical and non-technical audiences, as well as demonstrating work to stakeholders
  • Administration of cloud-based systems ideally CRM, ERP and ITSM systems
  • Attitude and Behavioural Traits

  • Analytical and investigative skills
  • Strong team working skills
  • Security awareness
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