Customer Service & Social Media Specialist
Westlabels
Ikeja
5d ago
source : BetaJob

Job Summary

  • We require a young, bright and vibrant individual, who can work under little or no supervision to be part of an eCommerce evolving fashion organization.
  • The job is simply for a few individuals to take full ownership of ensuring that the website and our social media handles has enough and available products to be displayed and properly merchandised to our customers.
  • The job requires a candidate with an exceptional customer service, as this is a client facing role. The ideal candidate will be receiving calls from customers, chat with customers and ensure that our customers are always satisfied.
  • The candidate will also be responsible for ensuring that customers packages are transported to our partner logistics company for safe delivery to the customers
  • The ideal candidate will promote the company across Nigeria by providing suggestions to this effect
  • Job Descriptions

  • Manage and oversee social media content
  • Stay up to date with latest social media best practices and technologies
  • Excellent multitasking skills
  • Good time-management skills
  • Excellent interpersonal, presentation and communication skills
  • Create more awareness for the company and drive sales to meet the required target
  • Covey goods to logistics company for nationwide shipment in a timely manner
  • A good and presentable individual to represent the face of the company
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  • Company Description

    Westlabels is part of the OlaPay services Limited and first launched in Nigeria in 2018 using Instagram to merchandise and sell foreign brands to Nigerians.

    In 2019, Westlabel launched her online shop thereby making it a lot easier for customers to browse through a wide range of products.

    Westlabels long term goal is to make both foreign and local brands easily accessible across Africa.

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