Operations Manager
Lagos, Nigeria, Nigeria
1d ago

Loft Africa is Nigeria’s one-stop-shop solution for freight forwarding, warehousing storage and fulfillment, and last-mile delivery.

Their Platform for Nigerian logistics is a unique operating model that combines advanced tech and data analytics, logistics infrastructure, and hands-on supply chain expertise.

About the role

They are looking to hire an Operations Manager who will be in charge of overseeing all aspects of business operations. You should have the mindset to focus on calculating and improving / enhancing a company’s revenue through growth strategies and implementation.

What do you need to do to be considered successful?

To be successful in this role, you must be a leader with an analytic and strategic mind and have a broad knowledge of the business.

You will be responsible for the following :

  • Planning and monitoring the day-to-day running of the business to ensure smooth progress
  • Develop and direct the execution of operating policies to support overall company objectives.
  • Develop and implement a strategic plan for rapid scaling of operational capacity
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Oversee customer and partner success processes to ensure customers and partners’ satisfaction
  • Evaluate overall business performance by gathering, analyzing, and interpreting data and metrics
  • Focus constantly on service level performance improvement.
  • Maintain procedures, follow standards, and administrate activities to assure accurate order entry, efficient tracking, and timely execution of moves.
  • Liaise with management to review and develop new mechanisms to improve operations standards and efficient means of delivery.
  • Ensure that members of the operations team adhere to company rules and work ethics
  • How important are you to the bottom line?

    As Operations Manager, you will act as the internal traffic conductor to make sure multiple components of the business are heading in the same direction.

    You will define and oversee the day-to-day operational strategy for the team, measure what counts, and oversee new initiatives.

    From setting financial budgets to leading on new initiatives, you’re the hub of the company.

    The biggest problem solving duties on the Job

    You should have expert knowledge of the services and products the company has to offer and how they are used by clients and customers.

    You will provide leadership for all aspects of the company’s operations with emphasis on long-term goals, growth, profits, and return on investments.

    What do you need to have done In your career?

  • Minimum of 5 years of operations experience preferably in a fast-paced work
  • environment.

  • Must have experience in the logistics and supply chain industry
  • Exceptional communication skills (written and amp; verbal) skills
  • Organized and detail-oriented
  • Exceptional communication skills (written and amp; verbal) skills
  • Strong business acumen and problem-solving skills.
  • Organized and detail-oriented
  • Top-notch relationship management skill
  • Exceptional analytical skills
  • Strategic planning skills
  • Metric-driven and have the ability to draw insight from market data
  • What do you stand to gain?

  • Competitive Remuneration
  • Work with a brilliant and diverse team
  • Paid time-off
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