PS Technical Consultant
NCR
Lagos
4d ago

About NCR NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries.

NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

  • Testing and eventual roll out if ATM application updates / upgrades on NCR terminals on banks nationwide
  • Conduct testing on NCR suite of products in preparation for product release to customers.
  • Provide known solutions (workarounds or final fix) to known problems
  • Characterization of incidents i.e. Information regarding characteristics of problem, frequency of occurrence and gather logs / traces / full error status information.
  • Isolate the origin of the problem / symptom to the specific piece of software or component.
  • Determine if any system changes (updates, configuration, component add-ons) may be the originator if the issue.
  • Attempt recreation of reported incidents in Lab.
  • Populate knowledge database with problem / solution information
  • Escalate the problem to appropriate group (Level III support or 3rd part company EEO Statement Integrated into our shared values is NCR’s commitment to diversity.
  • NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

    We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

    Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list.

    Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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