Senior Executive, Marketing Services
Shore Based
1d ago

When you think of iconic brands, certain names jump to mind. Join our team, and you’ll play a role in our ambition of positioning Cunard as the first thing people around the world think of when it comes to luxury travel.

You’ll have a lot to work with and USPs that are second to none.

With the world’s most iconic ships, an inspiring heritage of 180 years and outstanding service, Cunard is proud to occupy a unique position within the luxury travel market.

With the recent announcement of a new ship arriving in 2022, our ambitions are greater than ever to continue our journey to grow and celebrate this very special brand.

Exceptional, passionate people are at the heart of this journey and we are currently recruiting a Senior Executive, Marketing Services to join the Cunard Sales & Marketing team to support the Trade Marketing & Sales Operations team, predominantly with marketing to and for travel agents.

With support to help you reach your potential and attractive company benefits, we want your career with us to be a successful and enjoyable one.

This is your chance to join us as we write Cunard's next chapter.

The Role

Sitting within Cunard’s Sales & Marketing team, the Senior Executive, Marketing Services will be responsible for the design, production and distribution of Cunard’s Travel Agent, Business Development, On Board Sales, Trade show and Contact Centre communication materials.

The role is responsible for briefing in the production of marketing assets, ensuring all content produced is in line with Brand guidelines but where the tone of voice is adjusted where required to appeal to and engage the travel agent market.

The role is key in helping us to develop and improve travel agents awareness and knowledge of Cunard.

The content produced by this role will be used in a variety of marketing channels social media, e-mail, trade press advertising, Editorial in printed training magazines which requires an understanding and awareness of the appropriate messages for each channel and an ability to align messaging across all channels appropriately.

As well as major involvement with marketing to travel agents, the role will also work closely with all Sales Channels (trade, Onboard and Contact Centre) to establish requirements for campaign and brand messages for both B2B and B2C communications.

Please see the job description attached for the full details.

About You

You’ll have proven experience within a similar role of designing and producing a variety of marketing collateral and materials.

Preferable experience with B2B marketing as well as supporting in B2C marketing.

You’ll thrive on being creative and innovative in approach to all aspects of your work. Making what we already have work harder, you’ll find ways to continue to develop innovative and engaging ways of communicating the Cunard brand to those who sell us travel agents, contact centre and onboard sales teams.

You will be able to have an overall Brand awareness and the ability to succinctly and clearly translate and communicate the brand, in line with business objectives.

You’ll be a confident communicator and able to build multi-faceted relationships with teams across the organisation and with third parties.

You will play a role in helping to continually build Cunard Sales & Marketing as a high performing team with embedded positive team behaviours that make it a great place to work that others strive to join.

Ways of working include : Positivity, friendliness, approachable, hard-working, supportive, eager to see if there’s a better way, humble, helping others to succeed.

About Us

This position has been levelled at CUK 09.

  • One of our core organisational values is that we are 'better together' and that’s why we’re working hard to build a flexible and inclusive culture;
  • where difference is respected and valued and where our people can be themselves. Inclusivity is at the heart of everything we do so we welcome applications from everyone.

    We do not discriminate on the basis of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage & civil partnership and pregnancy & maternity.

    Carnival UK is the operating company for P&O Cruises & Cunard. We provide unforgettable holiday experiences and operate a winning culture to achieve standout success.

    Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships have always been The Most Famous Ocean Liners in the World.

    We continue our legacy of luxury ocean travel with our flagship Queen Mary 2, Queen Victoria and Queen Elizabeth, with Queen Mary 2 providing the only regularly scheduled transatlantic service between Southampton and New York.

    In 2022 our fourth Queen will join our Cunard fleet.

    P&O Cruises has seven ships, including our flagship Britannia which joined our fleet in March 2015. Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022, meaning we can offer more experiences tailored to British tastes - combining genuine service, a sense of occasion and attention to detail, ensuring passengers have the holiday of a lifetime, every time.

    It takes great passion and real dedication to maintain our position at the top. That’s why extraordinary, passionate people are at the heart of our journey delivering the highest standards to our valued customers.

    With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.

    Join us on our journey, apply now.

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