Protocol Manager - Tetra Tech Nigeria
Tetra Tech Nigeria
1d ago
source : BetaJob

Job Summary

  • Based in Abuja, this position is responsible for providing support to our teams across Nigeria
  • This position is responsible for immigration compliance as well as managing relationships with hotel and flight vendors
  • Responsibilities

  • Overseeing the completion of all relevant visa and immigration documents while verifying that applicant information is correct before proceeding for submission and processing
  • Ensuring that applicants clearly understand the relevant immigration process and the documents that they are required to submit
  • Tracking all employees in process and providing reports to management daily
  • Identifying bottlenecks in the process and resolving them quickly and efficiently
  • Monitoring changes to Immigration policies and reporting to management in a timely manner
  • Ensuring full immigration compliance at all times
  • Working closely with hotels to ensure that standard and predictable processes are in place for staff arrivals and departures
  • Verifying hotel bills for correctness and ensuring bookings are not missed in billings
  • Negotiating hotel rates and benefits on an ongoing basis
  • Building and maintaining a contact database for immigration officials, hotels, airlines and travel agents
  • Ensuring that staff trackers are updated daily
  • Willingness to work outside of normal business hours when required
  • Education and Experience

  • Minimum of Bachelor's Degree in Business Administration or a related field and at least 7 years of recent demonstrated Immigration experience
  • Please note that extensive experience is required including providing immigration services to a large international company processing VOAs, TWPs and STRs
  • Extensive experience using MS Office including Word and Excel
  • Experience preparing reports, manuals, handbooks and guides
  • Knowledge, Skills and Abilities :

  • Extensive and in-depth knowledge of the Nigeria Immigration Service and Border Control Procedures as well as related legislation
  • A high level of accuracy when listening to instructions and carrying out work
  • Highly organized and able to multi-task with ease
  • Strong command of the English language
  • Ability to prepare documents and reports in Word and spreadsheets in Excel at an advanced level.
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