Customer Service Associate - CZET GLOBAL
CZET GLOBAL
Ikeja
4d ago
source : BetaJob

Job Description

  • Assist customers with questions, inquiries and complaints
  • Promote goods and services offered by the company.
  • Keep records of customers’ information.
  • Build rapport with customers by engaging with them in an accommodating, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships.
  • Liaise with managers or other employees who might be able to provide further assistance.
  • Assist with placement of orders, refunds, or exchanges.
  • Job Requirements

  • B.Sc / HND in any discipline.
  • Minimum of 2 years experience working as a Customer Care Agent.
  • Strong communication skills, including active listening and clear articulation.
  • Ability to solve problems and alleviate conflicts or escalate tactfully.
  • Ability to work individually and as a team
  • Ability to multitask, manage time, and prioritize.
  • Method of Application

    Qualified candidates should send an update copy of their resume to operations czetglobal.com using the Job Title as the Subject of the mail.

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  • Company Description

    CZET GLOBAL is an agro-marketing firm that deals with farm fertilizers, insecticides and pesticides, we are group of dedicated individuals who are committed and interested in providing organic products to farmers.

    Tags

    customerservice administrativejobs

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