Operations & Maintenance Lead
IpNX Nigeria Limited
2d ago
source : BetaJob

Job Details

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  • Location : Lagos

    Department : Engineering

    Function : Operations & Maintenance

    Reporting to : Head, Engineering

    Travel Frequency : Occassional

    Purpose of the Job

    Responsible for developing an Operations and Maintenance plan and ensuring that the plan is tested, documented and implemented in accordance with approved procedures and safety standards.

    Direct the performance of planned and contingency Operations and Maintenance (O&M) services to ensure that ipNX’s infrastructure are properly configured.

    Responsible for risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

    Deliver and operate services within agreed performance standards and contractual agreements whilst operating within agreed timescales and budgets.

    Expected Key Results :

    Facility and Infrastructure Maintenance

    Ensure efficient Operations

    Business Continuity and Disaster Recovery

    Planning and Documentation

    Team Leadership, Coordination and Supervision

    Stakeholder Management and Research

    Educational Qualifications

    Bachelor’s degree in Engineering, Computer Science, or an equivalent (2.2 / Upper Credit Minimum)

    Functional Skills :

    Ability to confidently communicate with personnel at all levels of the organization.

    Extensive technical knowledge deploying and managing network and infrastructure environment

    Well organized, articulate and has numerate skills

    Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.

    Demonstrable capability to form and lead tactical response teams to resolve specific technical issues by delivering root-cause remediation and successful timely implementation

    An ability to deliver results in highly complex, technically challenging situations where collaboration across multiple teams is required

    Experience of managing operations at scale

    Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases

    Have an entrepreneurial spirit

    Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources

    Aptitude in decision-making and problem-solving

    Demonstrable communication, interpersonal and relationship management skills at expert level.

    Demonstrable leadership and influencing skills at a senior level

    Environmental / Industry analysis

    Documentation and Strategic planning skills

    Excellent communication skills

    Project management skills also desirable

    Work Experience :

    5-7 years’ relevant experience in the IT / Telecommunications field with atleast 4-5 years in FTTH Rollout / Operations

    Fundamental knowledge of network design and layout as well as low voltage (copper / fibre) cabling.

    Experience in Vendor Management

    Experience using data to illustrate business conclusions

    Experience working in a Service Provider environment and providing technical support to end customer solutions

    Experience in creating and delivering network designs and customer solutions based on a set of requirements

    Experience working in the Telecommunications industry with a track record of technical achievement and P&L improvement

    Knowledge and understanding of the Nigerian and global Information Technology Industry especially Telecommunications

    Strong experience as a line manager and a coach leading diverse teams

    Other Requirements :

    Ability to document and implement processes to increase efficiency, productivity, reliability and scalability

    Project management skills a definite asset

    Strong understanding of the organization’s goals and objectives

    Problem solver

    Ability to work under pressure

    Cultivate Innovation

    Ability to optimize work processes

    Nimble Learning

    Ensures Accountability

    Drives Engagement

    Drives Vision & Purpose

    Excellent Decision Quality

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