Offline Sales Agent at Iroko Partners
iROKO Partners Ltd
Lagos, Lagos, ng
1d ago
source : Ecadoo

Job Description JOB DESCRIPTION Attracting visitors to IROKOtv booths and creating a fun lively booth environment Teaching booth visitors how to download and use the IROKOtv app Selling IROKOtv subscriptions to booth visitor Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones Managing cash transactions and remitting cash balances to IROKOtv Calling IROKOtv customers teaching them how to use the app and documenting their feedback concerns Troubleshooting and resolving customers rsquo problems with our product or escalating issues to the IROKOtv customer support team Achieving and maintaining proficiency with our escalation matrixes Consistently staying up to date with new IROKOtv products services Providing weekly reports on customer feedback to management nbsp CANDIDATE REQUIREMENTS Candidates should possess relevant educational qualification Previous sales or customer service experience is a PLUS Must be friendly and fluent in English Should be familiar with smartphones Android and mobile applications

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