3d ago
source : BetaJob

Location : Abuja

Employment Type : Full Time


  • We are searching for a talented and smart individual with a passion for technology to function in the capacity of a technical support Engineer.
  • You should have a keen attention to detail and be able to tackle problems in technical systems with skill and accuracy.
  • Essential Responsibilities

  • Help our customers install applications and programs
  • Diagnose and troubleshoot software and hardware problems
  • Handle customer technical support cases through phone and email submission
  • Updating the company website with tech tips and brief documents
  • Couping, decoupling, and replacement of technology hardware
  • Education / Experience

  • Bachelor's Degree in Computer Science, Information Systems, or a related field, which are not necessary but may be a benefit, or training in computer programs with professional certificates and an ITIL foundation.
  • Must have knowledge of mainstream mobile device platforms like Android, Windows phone, and iOS
  • Proficiency in software engineering tools
  • Outstanding knowledge of software maintenance
  • Excellent problem solving and analytical skills.
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