Online Customer Service Representative-Owens and Xley
Owens And Xley Consults
5d ago
source : BetaJob

Job Details

Locations : Ikota and Opebi, Lagos

Employment Type : Full-time

Duties and Responsibilities

  • Post content daily on the company's Instagram page.
  • Document customer interactions with contact details.
  • Respond to inquiries via Instagram direct messages, phone calls, emails, and text messages and resolve customer complaints.
  • Support the sales team with sales daily.
  • Review outstanding payments.
  • Keep records of customers feedback
  • Create and post content on Instagram / Website / Blog.
  • Participate and organize successful pop-up shops for the sales of stock.
  • Perform other tasks as assigned.
  • Job Requirements

  • Bachelor's degree in a relevant field.
  • Proven work experience (Minimum of 1 year) in a similar role.
  • Strong use of Instagram.
  • Strong use of Canva or a similar application.
  • Salary

    N70,000 - N80,000 monthly.

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