ACCOUNT OFFICER
DRUSILLA CONSULT
LAGOS
6d ago

Job brief

We are looking for an Account Officer to support our Sales team and provide quality customer service.

Responsibilities

  • Contact customers via email or phone to answer queries or retrieve information about their account
  • Update internal databases (CRM) with account details
  • Perform back-office sales tasks to support Account Executives as needed
  • Research market trends and competition
  • Create reports on sales and marketing campaigns
  • Maintain digital and physical records of invoices and contracts
  • Address payment issues
  • Identify new revenue prospects

Requirements

  • Experience in customer service roles is a plus
  • Familiarity with Client Relationship Systems (CRM)
  • Good verbal and written communication skills
  • Time-management abilities
  • BSc in Accounting, Business Administration or relevant field
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