Front Desk Officer
Buckler Ordnance System Limited
Sangotedo, Lagos, Nigeria
3d ago
source : Fuzu

Job Description

  • The Front Desk Officer of Buckler Automotive Systems serves as the point of contact for the company. He / she is responsible for welcoming of guest and making them comfortable.
  • The day-to-day responsibility captures answering of phone calls, directing of calls if necessary, receiving correspondence on behalf of the company, receiving mail among many others.
  • The front desk officer is expected to be sharp, good looking, articulate, organised and welcoming.
  • Multitasking, working under little or no supervision, attentiveness and proactiveness are also pivotal.
  • Requirements

  • Candidates should possess a Bachelor's Degree with 1 - 2 years work experience.
  • Key Responsibilities

  • Greet, communicate, and welcome guest.
  • Answer customers’ questions and address their complaints.
  • Answer incoming calls and redirect when needed.
  • Prepare and manage outgoing mails. This also include checking, sorting, and forwarding of mails.
  • Monitor office supplies.
  • Monitor and log office expenses and cost.
  • Book service time for vehicles.
  • Maintain record and details of customers.
  • Implements customer satisfaction programs
  • Responsible for ensuring customer returns.
  • Maintains printer to ensure sufficient paper supply and print cartridges are installed and in inventory
  • Maintains cleanliness of office, customer areas, kitchen, and office equipment
  • Sorts and distributes incoming mail.
  • Prepares weekly and monthly reports
  • Answers customers’ questions and address their complaints.
  • Monitors and manages office supplies.
  • Creates budgets, monitors, and logs office expenses and cost.
  • Books service time for vehicles
  • Keeps record of equipment and operational items bought.
  • Performs other duties assigned.
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