Operations / Support Engineer (DevOps)
Alfred & Victoria Associates
5d ago
source : BetaJob

Job Details

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  • Job Summary

    The SE participates in technical research and development to enable a continuous improvement / innovation within the ERS environment.

    Key Accountabilities :

    The SE ensures the ERS software systems, hardware systems and related processes / procedures adhere to organizational values.

    The SE assists project teams with technical inputs and issues during the Initiation, Planning and Execution phases of project life-cycle.

    These activities include R & D within the project life-cycle, technical analysis, implementing, testing and rolling-out the ERS solutions.

    The SE participates in the smooth software transition between development phase and production operation.

    The SE is accountable for the following systems : Azure, AWS platforms, Active Directory, Infrastructure Platforms, ERP, Linux, Redhat.


    Implementation and Provisioning :

    Install new / upgrade existing ERS servers and configure hardware, peripherals, services settings, storage. Networks , databases, etc in accordance with standards and projects / operations requirements.

    Conduct integrations with Subsidiary’s platforms

    Maintain and improve installation and configuration procedures.

    Contribute to maintain systems standards.

    Research and recommend innovative and when possible automated approaches for Systems deployment.

    Operations and Support :

    Perform daily system monitoring, verifying the integrity and availability of all server resources, systems, reviewing application logs, verifying completion of daily jobs such as backups.

    Perform daily backups and regular archiving and purging if necessary.

    Perform Level II, III support per requests from various stakeholders. Investigate and troubleshoot incidents reported.

    Repair and recover from application failures.

    Coordinate and communicate with impacted stakeholders.

    Maintenance :

    Apply patches and upgrades in accordance with Change Management processes in place.

    Maintain configurations, monitoring tool, capacity planning tool, and other procedures.

    Perform periodic performance audit and reporting to improve capacity planning.

    Perform continuous performance tuning and optimizations.


    Academic Qualification :

    Bachelor's degree with a technical major (Computer Science, Engineering, Maths, Physics).

    Professional Qualification :

    System Administration / System Engineering Certification in Unix / Linux / AWS / Azure

    Experience :

    5 to 6 years of experience in administering production systems.

    Key Skills & Competencies :

    Problem Solving / Decision Making The position deals with a variety of problems and the SE should be able to decide which solution is the best.

    Ability to work under pressure.

    Responsibility for training if necessary and knowledge sharing withing the work unit.

    Experience in Cloud services like AWS & Azure

    Communications / interpersonal ability to interpret and discuss information with others, involving terminologies and concepts that are not familiar to all.

    Very Attractive

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