The Senior Quality Improvement and Referral Advisor will also be responsible for providing technical guidance and mentoring to and across facilities to set up and sustain two-way referral systems and strengthen defaulter tracking for key services such as antenatal care, facility delivery, routine immunization and family planning.
The position requires proven experience implementing healthcare quality improvement at a large scale, a degree in medicine and / or experience in public health.
Required Qualifications :
The Senior Quality Improvement and Referral Advisor must have experience supporting large-scale implementation of quality improvement in a health care setting in a low-and middle-income setting and be a proven leader in the field with senior-level management experience in public health programs.
The Senior Quality Improvement and Referral Advisor must be intimately familiar with the health care context and health system in Nigeria.
Additional qualifications include : Expertise in quality improvement methodology (Model for Improvement, plan-do-study-act), data analysis and use for QI (run charts, control charts), and tools for QI (flowcharts, driver diagrams, Pareto charts, etc)
Primary Duties and Responsibilities :
Provide overall technical guidance on quality improvement methodology (plan-do-study-act cycles), tools and approaches within the project and for state, LGHA and facility counterparts.
This includes the design of implementation of QI at a large scale (i.e., approach to implementing QI in 1,300 facilities), institutionalization of QI into health systems and integration of QI approaches and tools into ongoing mentoring.
Provide guidance to IHP staff on expectations and approaches to defaulter tracking and pre-emptive systems for ensuring continuous care, including effective use of automated appointment reminders (AAR) app.
Provide ongoing updates to IHP HQ technical backstops on work with state teams, successes, challenges and next steps.