Restaurant Manager
Focal Points Ventures
lagos, NG
6d ago
source : Mrjobsnaija

Focal Points Ventures's job vacancy, Career and Recruitment

Job title : Restaurant Manager jobs in Lagos Job Location : Lagos Deadline : May 27, 2022

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  • Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations.
  • Requirements

  • B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
  • 3 - 7 years work experience.
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills
  • Acute financial management skills.
  • Hospitality / Hotel / Restaurant jobs in Nigeria *Hospitality / Hotel / Restaurant jobs in Lagos *Restaurant Manager in Lagos
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