Devise and implement all the Human Resources functions using tools and skills required. Ensure the best human capital are recruited, trained and developed to meet the institution’s business needs.
Ensure an efficient personal administration and implement Human Resources management and monitoring tools.
Develop policies and procedures adapted to the development of the institution and leading to a reliable and efficient monitoring.
Ensure staff recruitments, development, career management and the improvement of the related processes.
Design a consistent career management process including promotion policy, people review, annual professional discussion, and appraisals in line with the standards of the institution.
Implement processes such as job description, job scale, job grading and skills table) and share it in line with the staff and managers.
Set up talent management and training plans based on the analysis of training needs and company key strategic orientations.
Periodically review the institution’s compensation and benefits policy and propose the related tools (salary grid, salary review process, payroll adjustments) to the senior management.
Build the internal communication policy in line with the objectives and the strategy of the institution.
Ensure that information passed in the network are in line with the Bank’s objectives and strategy.
Ensure Human Resources department support managers through advice, trainings and guidance on HR-related topics such as Annual Professional Discussion, disciplinary procedures, performance management, salary schemes and bonus schemes.
Maintain permanent relationships with the staff in every unit and branch by listening, advising and answering to solicitations.
Maintain a good work culture.
Work closely with the CEO and head of operations to strategically plan for the institution.
Minimum of 7 years cognate experience in a financial institution.
Master’s degree or equivalent in Human Resources or related disciplines.
Experience in talent management, career management, workforce management and development is required.
Knowledge of SME sector is an advantage.
Excellent communication skills and ability to interact with staff and managers.
Very good organization, planning and analytical skills.
Strong team spirit and ability to work under pressure with tight deadlines.
Willing to spend time in the field (branches and service centers) and interacting with staff.