Project Coordinator
Phillips Outsourcing Services Nigeria Limited
Lagos, Nigeria
2d ago
source : Fuzu

Requirements

  • BSc in Civil Engineering or any related discipline
  • Must Have at least 1-2 years Telecom Project Coordination experience
  • Must be used to terms such as CHP, THP etc.
  • Must be able to easily learn and use new software programs.
  • Excellent customer service skills
  • Ability to manage multiple priorities and resources in a dynamic environment across various sites and organize complex information.
  • Must possess initiative with strong analytical and problem-solving skills.
  • Accountable for their client's overall customer satisfaction.
  • Responsible for timely project completion, issue identification / resolution, and customer delivery
  • Ensures clients clearly understand status of project throughout all phases; including outstanding, pending, and completed tasks.
  • Meet the highest standards and minimize the customers attrition rate.
  • Remote support for all customers inquiries and tickets
  • Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects.
  • Collects and records documentation including customer set-up documents and implementation related information.
  • Creates and executes project work plans and revises when appropriate to meet changing needs and requirements.
  • Summarizes progress of project and prepares interim and project completion reports.
  • Facilitates efficient and effective internal team and external customer meetings.
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