Contact Centre / Telesales Agent (Hausa / Igbo Speaking)
Workforce Management Centre
lagos, NG
6d ago
source : Mrjobsnaija

Workforce Management Centre's job vacancy, Career and Recruitment

Job title : Contact Centre / Telesales Agent (Hausa / Igbo Speaking) jobs in Lagos Job Location : Lagos Deadline : March 20, 2022

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  • Locations : Ikeja and Agege, Lagos

    Responsibilities

  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers Ûª needs, clarifying information, and providing solutions and / or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Requirements

  • B.Sc or HND certificate with a minimum of 2 years experience in a call center or customer service environment.
  • Not More than 28 years
  • Applicants must have a good understanding of the Ibo or Hausa languages.
  • Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
  • Proficient in the usage of Microsoft packages.
  • Fluency in the Hausa Language is a must.
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication and problem ÛÒsolving skills.
  • Ability to understand individual differences.
  • Proficiency in driving Sales will be an added advantage.
  • Salary

  • N75,000 monthly Net Pay plus HMO, Pension.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Contact Centre / Telesales Agent (Hausa / Igbo Speaking) in Lagos
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