Workforce Management Centre's job vacancy, Career and Recruitment
Job title : Contact Centre / Telesales Agent (Hausa / Igbo Speaking) jobs in Lagos Job Location : Lagos Deadline : March 20, 2022
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Locations : Ikeja and Agege, Lagos
Managing large amounts of inbound and outbound calls promptly.
Identifying customers Ûª needs, clarifying information, and providing solutions and / or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
B.Sc or HND certificate with a minimum of 2 years experience in a call center or customer service environment.
Not More than 28 years
Applicants must have a good understanding of the Ibo or Hausa languages.
Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
Proficient in the usage of Microsoft packages.
Fluency in the Hausa Language is a must.
Knowledge of customer service telephony and technology.
Good data entry and typing skills.
Excellent communication and problem ÛÒsolving skills.
Ability to understand individual differences.
Proficiency in driving Sales will be an added advantage.
N75,000 monthly Net Pay plus HMO, Pension.
Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Contact Centre / Telesales Agent (Hausa / Igbo Speaking) in Lagos