Bakery Operations Manager at Owens & Xley Consults Lagos

Owens & Xley Consults

Lagos

3d ago

source : BetaJob

Job Details

Job Title : Bakery Operations Manager

Key Responsibilities

Manages and oversees the daily operations of the company;

Coordinates daily activities and facilitates communication between employees;

Manages and oversees the activities of the customer service personnel, decorators, bakers, drivers, and other support staff;

Handles external and internal communication of the company;

Manages calendar, prepares for key events, and ensures events run smoothly; Attends business meetings, events, and functions on behalf of the Head Chef;

Ensures the quality of the company’s products- cakes, pastries, and desserts are met; Promotes and markets the company’s products;

Oversees customer’s orders from the point of order to the point of delivery or collection;

Manages calls, resolves client complaints, and other external issues directed from the customer service personnel;

Recommends strategies and advises the Head Chef on issues that pertain to the development of the company;

Liaises with IT professionals to ensure company invoice software is up to date; Delegates tasks to other employees;

Performs other duties as assigned by the Head Chef.

Requirements

Educational Qualification :

B.Sc / BA qualification.

Experience :

2-4 years’ experience as a manager or similar executive role. Experience in a bakery or confectionery is a plus.

Skills and Abilities :

Highly analytical, driven and focused.

High level of professionalism;

Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.

Experience in planning and budgeting

Must have knowledge of business process and functions (finance, HR, procurement, operations, etc.)

Strong analytical ability

Must have outstanding organizational and leadership skills

Problem-solving aptitude

Good written and verbal communication skills

Must have sound judgment

Must pay great attention to detail

Must be service-minded.

Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

Report this job

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.