Network / Systems Administration (Technical Services) Recruitment at PPC Limited
PPC Limited
Lagos, Nigeria
2d ago
source : Jobgurus

Job Responsibilities

Key Result Area 1 - Systems Management & Operations :

  • Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)
  • Maintain system and verify that peripherals are working properly.
  • Identify and solve problems that arise with computer networks and systems
  • Update system as soon as new version of OS and application software comes out
  • Monitor computer networks and systems to identify how performance can be improved
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.
  • Key Result Area 2 - Hardware & Software Management :

  • Servers’ management and maintenance.
  • Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.
  • Install software and create a backup and recovery policy
  • Install all network hardware and software and make needed upgrades and repairs
  • Monitor network communication.
  • Key Result Area 3 - User & Vendor Management :

  • Users supports and administration (setup and maintaining accounts)
  • Train users on the proper use of hardware and software
  • Password and identity management
  • Implement the policies for the use of the computer system and network Setup security policies for users.
  • Add users to a network and assign and update security permissions on the network
  • Sourcing for genuine affordable consumables and ensure they are effectively utilized.
  • Assist BPMO establish vendor supplies meet with the customer’s specifications.
  • Key Result Area 4 - Personal Development :

  • Update job knowledge
  • Participate in educational opportunities and read professional publications
  • Maintains personal networks
  • Participation and membership of professional organizations.
  • Key Performance Indicators

    Key Result Area 1 - Systems Management & Operations KPI :

  • System Maintenance
  • 99.99% provision of necessary computer tools and consumables.
  • Key Result Area 2 - Hardware & Software Management- KPI :

  • Defective servers / workstations are brought to operation within 24hrs max
  • Daily backup of all the servers.
  • Key Result Area 3 - User & Vendor Management- KPI

  • 95% of user system availability
  • 97% email services availability.
  • Key Result Area 4 - Personal Development- KPI :

  • Professional Membership and participation
  • Number of training and development activities .
  • Job Specification

  • Education : M.Sc in Computer Science
  • Professional Qualification : MCSE,CCNA, ITIL
  • Experience : 3 - 5 years in Network and systems Administration
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