Contact Center Agent Vacancy at Outcess Solutions Nigeria Limited
Outcess Solutions Nigeria Limited
Abuya, Nigeria
3d ago
source : MyJobNigeria

INTRODUCTION : -

Contact Center Agent job opportunity is available at Outcess Solutions Nigeria Limited for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES : -

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.
  • DESIRED EXPERIENCE & QUALIFICATION : -

  • Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.Ed, B.Eng / NCE qualification.
  • Candidate must have Completed NYSC very compulsory
  • Candidate must reside within and around Opebi Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun
  • Applicant must not be more that 34 years
  • Good diction & Communication skill
  • Computer Literate / Computer Savvy
  • Fluent in English Language.
  • REMUNERATION : -

    N45,000 N50,000 monthly.

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