INTRODUCTION : -
Contact Center Agent job opportunity is available at Outcess Solutions Nigeria Limited for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES : -
Build customer interest in the service and product offered by the company.
Educate customer on new and existing products on the network.
Effective and professional Brand cross selling of company products & services.
Deliver world class customer service by cross selling with vibrancy and personal confidence.
Provide accurate product information and serve as a knowledgeable resource for customer.
Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
Follow through on commitments made to customers in the course of selling.
DESIRED EXPERIENCE & QUALIFICATION : -
Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.Ed, B.Eng / NCE qualification.
Candidate must have Completed NYSC very compulsory
Candidate must reside within and around Opebi Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun
Applicant must not be more that 34 years
Good diction & Communication skill
Computer Literate / Computer Savvy
Fluent in English Language.
REMUNERATION : -
N45,000 N50,000 monthly.