Customer Support Officer
Vivid-Tech Solutions and Services
lagos, NG
1d ago
source : Mrjobsnaija

Vivid-Tech Solutions and Services's job vacancy, Career and Recruitment

Job title : Customer Support Officer jobs in Lagos Job Location : Lagos Deadline : December 05, 2022

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  • Location : Surulere, Lagos

    Responsibilities

  • Ensure prompt response to customers' requests and enquiries at all times and across all channels
  • Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.
  • Ensure customer satisfaction and provide professional customer support.
  • Escalate customer complaints / inquiries and other observations to relevant personnel as appropriate
  • Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage
  • Provide first-level technical support services.
  • Monitor and maintain customer's database.
  • Requirements

  • Interested candidates should possess a minimum of OND / HND / B.Sc Degree in relevant fields
  • 1 - 3 years relevant work experience.
  • Excellent Numerical and Analytic Skills.
  • Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
  • Must be ready to operate on shift (Morning / Night).
  • Working knowledge of the computer is required.
  • Must have excellent communication skills.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Support Officer in Lagos
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