Vivid-Tech Solutions and Services's job vacancy, Career and Recruitment
Job title : Customer Support Officer jobs in Lagos Job Location : Lagos Deadline : December 05, 2022
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Location : Surulere, Lagos
Ensure prompt response to customers' requests and enquiries at all times and across all channels
Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.
Ensure customer satisfaction and provide professional customer support.
Escalate customer complaints / inquiries and other observations to relevant personnel as appropriate
Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage
Provide first-level technical support services.
Monitor and maintain customer's database.
Interested candidates should possess a minimum of OND / HND / B.Sc Degree in relevant fields
1 - 3 years relevant work experience.
Excellent Numerical and Analytic Skills.
Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
Must be ready to operate on shift (Morning / Night).
Working knowledge of the computer is required.
Must have excellent communication skills.
Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Support Officer in Lagos