Fuel your passion
To be successful in this role you will :
Have a Bachelor's degree from an accredited university or college
Have at least 4 years' experience in billing services
Display a processes orientated mind-set and be able to follow internal compliance procedures
Have experience in administration, accounting, finance, billing, and collections.
Demonstrate good communication skills and must have good customer service skills
Be able to demonstrate experience or knowledge with service agreements and contract commitment
Demonstrate the ability to resolve issues quickly in a fast moving environment
Be a good team player and enjoy collaborating with others
Have a valid NYSC discharge or exemption certificate ( please indicate clearly on resume)
Partner with the best
As a Billing & Collections Specialist, you will collaborate with our Sales and Operations teams. You will manage the processing of customer's invoices in a fast-paced environment.
You will work with a global team of billers to resolve disputes and ensure customer satisfaction.
As a Billing & Collections Specialist, you will be responsible for :
Following up with customers and ensuring an efficient debt collection procedure is put in place through reconciliations
Meeting with clients to resolve all disputed payment and open receivables. Send monthly account statement to customer for reconciliation.
Evaluating customers' credit limits before releasing new sales orders
Following up with customers for collection and providing weekly report of cash collection
Providing monthly forecast of collectable amount per customer.
Ensuring that the right documentations are available to meet revenue criteria for billing. Contracts and signed documents are attached on SAP.
Billing of accruals and follow-ups with the operation / sales team. Attend to customer / ARCC and PL enquiries within 24 hours
Ensuring reduction in residual on account