In - Store Customer Representative (Ikorodu)
HRLeverage Africa
Lagos, Nigeria
4d ago
source : Fuzu

Job Requirements

  • Great communication skills
  • Patience
  • Minimum of an SSCE
  • Working days are Monday to Saturday 8 : 00AM - 6 : 00PM.
  • Responsibilities

  • Pay attention to and respond to the needs and concerns of customers : To properly and accurately reply to client enquiries and issues, you’ll need great listening and speaking abilities.
  • Provide information about products and services
  • Take orders, calculate charges, and monitor invoicing and payments : Review or make changes to customer accounts
  • Take care of any returns or grievances. : They must respond to questions and complaints in a friendly and professional manner.
  • Keep track of consumer interactions and actions : As needed, look into answers or solutions.
  • Direct clients to supervisors, managers, or other individuals who can assist them.
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