Job Opening ID 98 Title HR Operations Specialist Industry HR Work Experience 3 Years City Lekki State / Province Lagos Zip / Postal Code 100024
AppZone is Africa’s leading provider of home-grown financial technology solutions. We expand the scope and competitiveness of financial institutions by delivering disruptive innovation on agile technology using best practices.
We recognize that our super-talented and highly motivated people are at the core of our unprecedented success so far. As such, we hire people with exceptional talents and abilities, then create an environment where you can become the best version of yourself and thrive both professionally and personally while delivering impact and having fun!
Your contributions have the potential to impact millions of people across Africa's we work together to provide technology that empowers people with unlimited access to financial services.
About the role :
We are looking for experienced individuals(HR Business Partners) who will develop and drive Strategic planning and talent development / HR initiatives across our various Operating Companies (Subsidiaries)
Connect employees and managers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities
Develop and implement workforce retention, career navigation and succession strategies
Coordinate and support the implementation and delivery of key strategic initiatives, including identifying risks and impact to delivery, as well as tracking and reporting progress and outcomes
Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery
Strategy Development and Implementation
Work closely with the Chief Human Resources Officer and Functional Leads to understand organizational challenges and design / implement creative solutions
Coordinate and support the implementation of strategic initiatives within the organization.
Support employees and managers to cultivate a high growth- and performance-oriented culture, and ensure that performance management experiences are effective and empowering, prioritizing fairness and objectivity
Advise managers on team performance management via a data driven approach
Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when identified.
Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
Ensure that all employee relations issues are properly identified, reported, investigated and resolved
Serve as an escalation point for your population
Build and maintain healthy relationships with key stakeholders
Coach leaders / managers on proper management and communication practices
Share knowledge and insights to help shape best practise and ensure business goals are in line with org-wide strategy
Significant and relevant professional experience, most of which should be in an advisory HRM / HRBP role
Knowledge of employment regulations / statutes and capacity to apply them to Appzone.
Experience in designing and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience;
previous experience in coaching employees / managers through complex, difficult issues and creating effective working partnerships with Key stakeholders.
Excellent interpersonal and communication (both verbal and written) skills, ability to present and facilitate effectively, and stellar emotional intelligence with a specific focus on self-moderation, cultivating relationships and empathy.
Previous HR project management experience preferred, including demonstrated ability to manage multiple projects simultaneously with different stakeholder sets
Experience in a challenging, fast-paced, complex and matrixed business environment. Our Ideal Candidate will be an innovative person, with excellent people engagement skills, and a growth mindset.
We currently run a hybrid work structure; some days are remote while others require you collaborate with colleagues at the office location.
For each situation, you may have :
Prolonged periods sitting at a desk and working on a computer.