PalmPay's job vacancy, Career and Recruitment
Job title : POS Product Manager jobs in Lagos Job Location : Lagos Deadline : October 06, 2022
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About the job
Palmpay is looking for a POS Product and Technical Manager to join the company. Responsibilities will include but not limited to :
Analyzing Palmpay's POS device in order to provide optimal experience for the Agents based in the realities of the Nigerian Market.
Improving Palmpay Agent's experience on 'device usability', Feature enhancement, Key product requirement gathering, feature / release schedule based on priority, internal process improvement regarding what causes POS agents' unhappiness while using our products and reporting back to the team for improvements.
Conducting Market research on Palmpay's competitors and competitive analysis of POS products as a way of meeting up with to the industry standards.
Conducting User experience and design research both for the PalmPartner application and that of competitors.
Ensuring Business process improvement by analyzing internally while making sure that external engagements meets with Palmpay's overall plan for the POS products.
Ensuring proper documentation of proposed features and additions to the POS and following up for implementation.
Conducting Product knowledge research and communication. Keeping abreast with new regulatory requirements and impact on our Product.
Documenting and communicating progress made each step of the way to Nigeria team, conducting test on features before release.
Providing research results of competitors regarding how things are done, competitors problem solving mechanisms are also looked into to see how we can adapt such make our product better.
Conducting agent satisfaction index survey for feedback.
Competencies And Experience
HND / B.Sc. in Computer Science, Engineering or related field. An MBA is an Added advantage
Minimum of 3 years' experience in Product Management or as a Business Analyst
Strong technical knowledge and experience within the Payments / Fintech industry
Very good understanding of Point-of-Sale Payment Technologies and Digital Payments
Solid understanding of managing different products across the varying stages of their lifecycle.
Strong competencies in product launches and developing marketing strategies.
ICT Jobs in Nigeria jobs in Nigeria *ICT Jobs in Nigeria jobs in Lagos *POS Product Manager in Lagos