customer service executives
Kingson Communications
Ikorodu, Lagos, Nigeria
1d ago
source : Fidanto

br Customer Service Executives br br JOB DESCRIPTION br I Ensure customers needs are satisfied ii help resolve customers complaints iii handle face 45 to 45 face enquiries from customers iv establish good relations with current and prospective clients v providing help and advice vi issue refunds or compensation to customers vii keeping adequate records of interactions or correspondences viii producing written information for customers often involving the use of computer packages software ix suggesting possible improvements to customer service x learning about the organization s products or services and keeping up to date with services xi keeping ahead of developments in customer service by reading relevant journals going to meetings and attending courses br br REQUIREMENTS i Minimum of HND B SC in any of the social sciences arts or computer science engineering disciplines ii Must have a minimum of 2nd Class Lower or its equivalent iii Not more than 35 years old iv Maximum of three years working experience br br HOW TO APPLY use the button 2014 Only shortlisted candidates will be contacted

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