Customer Support (IT) Intern
6d ago
source :

Position : Customer Support (IT) Intern

We are recruiting a Customer Support Intern who will be responsible for interaction with clients, prospects and ensuring their requests, complaints and other feedback is properly received and rightly channeled such that they get the required feedback.

Responsibilities :

Interaction with clients, prospects via the live chat platform of our website.

Take client’s complaints and seek proactive ways to resolve them

Reporting on Engagements done monthly, tracking recurrent issues and customer expectations

Follow-up of Client’s experience- Administering surveys

Develop Customer Support Solutions

Update the FAQs content to be updated on the Website

Stay abreast with eHealth4everyone’s latest products, services and trends

Required profile for job ad : Customer Support (IT) Intern

Requirement :

  • Candidates must have at least a degree and proven experience in Customer Support or in a related role.
  • Skills & Experience :

    Computer skills

    Attention to details Communication

    Problem solving

    Job criteria for job ad : Customer Support (IT) Intern

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form